Ash cloud shuts Greenlandic airspace and the North Atlantic on Friday 27 May. Only a few flights in southern Greenland is expected to be operated
The Greenlandic airspace quickly closed down during Thursday 26th May, which affected both Air Greenland and other airlines.
Unfortunately, Air Greenland is compelled to cancel most flights on Friday 27th May due to high concentrations of ash over Greenland and the North Atlantic. Close to 1,000 passengers and 20 tonnes of cargo are directly affected by the situation.
We are setting up extra flights for the weekend to bring passengers and cargo out at the earliest opportunity. The ash cloud forecasts for the weekend looks promising, but there is a current no-fly Friday in most of Greenland.
The ash cloud has moved over large parts of the North Atlantic, and Greenland's west coast - from Nuuk and northwards - is enclosed in different concentrations of ash. Air Greenland stresses that the safety of passengers and planes comes first, which is why we are not flying now. The company is in constant dialogue with the authorities and the producers and owners of the company's aircraft about what is safe to do so.
It is expected that after noon west Greenland time, we can fly locally in South and from Narsarsuaq to Nuuk.
Commercial director Christian Keldsen says "We've looked at all alternatives, but neither Canada nor Iceland possible. We expect to fly both Saturday and Sunday, provided that the ash cloud permits it. Regrettably, we must once again ask our passengers to show patience. "
Air Greenland is contacting affected passengers about their new travel plans.
Travelers who has transatlantic booking up until today, regardless of ticket type, can choose a refund or rebook their ticket if they do not want to go anyway. Travelers within or from Greenland this week may also choose to get reimbursed or rebook their ticket. This can be done directly through our website www.airgreenland.com
Air Greenland has established a hotline for affected passengers. In Greenland, you can call +299 34 33 35 between the hours of 7 AM and 9 PM/21.00, west Greenland time, and in Denmark the phone number is +45 32 46 22 43, open between the hours of 7 and 10 PM/22.00, Danish time.
There are 6.9 tonnes of cargo in Kangerlussuaq that needs to be shipped to Nuuk and approx. 2.5 tonnes remaining to be shipped to North Greenland. In addition, we have 10 tonnes of cargo in Denmark, which did not come to Greenland Friday.