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Covid-19

 

Special rules regarding travel

Below you can read which rules and recommendations you should follow when traveling to/from/in Greenland. Be aware that these can change from day to day.

We ask everyone to stay informed on the Greenland Medical Office's website corona.nun.gl

 If you are affected by the travel-restrictions or have questions regarding your flight, please fill in the form below.

Stay up to date on travel restrictions in connection with domestic travel in Greenland instructed by the authorities on corona.nun.gl.

Stay up to date on travel restrictions instructed by the Icelandic authorities here.

The new travel restrictions issued by the authorities apply up to and including february 14th 2022.

Travelers from 2 years of age, with a residence in Greenland, must upon entry to Greenland, present documentation of residence in Greenland. Visit Sullissivik.gl for documentation of residence in Greenland).

Are you travelling with the intent to settle in Greenland? Or are you going on a long-term work-related stay? We then refer to the current announcement (only in danish) from the authorities for requirements for documentation. Contact the Corona Secretariat at corona@nanoq.gl or tel: +299 80 11 00 for questions.

Travelers from 12 years of age, with no residence in Greenland, must upon entry to Greenland, be fully vaccinated against Covid-19.

Please note that when entering Greenland, vaccination against Covid-19 must be a vaccine approved by the European Medicines Agency (EMA). Click on this link to see which vaccines have been approved.

Notice that:

1) Vaccine from Moderna is referred to as Spikevax

2) Vaccine from Pfizer is referred to as Comirnaty

3) Vaccine from Johnson & Johnson is referred to as Janssen

4) Vaccine from AstraZeneca is referred to as Vaxzevria

Read more at corona.nun.gl

From 30 September 2020, all travelers are required to wear their own mask or visor which covers both nose and mouth throughout the journey. Children under 12 are exempt

The facemask can be removed when eating. It is recommended to put on a new unused mouthpiece after the meal.

Travelers from Copenhagen to Kangerlussuaq will check-in at Air Greenland's check-in desk. It will temporarily not be possible to check-in online or at the airport self-service kiosks.

When checking in at Copenhagen Airport, be aware of the authorities' requirements when traveling to Greenland. Read more at the National Medical Board's website corona.nun.gl

Read more about Copenhagen Airport's guidelines for passengers at www.cph.dk

In order for us to get you through check-in in Copenhagen as soon as possible, please have the following documents ready at check-in:

  • Identification. Click here to see identification for residents of Greenland, Denmark and from the rest of the world.

You can buy tickets to Denmark as usual at airgreenland.com.

We want to ask our customers to be aware that the situation with Covid-19 may change from day to day. If the authorities extend the ban on flights across the Atlantic and thus affect the customer's travel date, the customer will be refunded all his money.

You can follow this website, which will always be updated as the authorities announce it, or follow the announcements on the website of the National Medical Board website corona.nun.gl.

Hygiene and comfort

First and foremost, always follow the instructions of the Police in Greenland and the Greenlandic National Board of Health and keep yourself informed. You can do that from the National Board of Health’s recommendations and information about Covid-19.

Due to the Covid-19 virus, Air Greenland is taking a variety of measures. We are following every development closely, and the safety and well-being of our passengers is our main concern. We are in close contact with the National Board of Health and follow their instructions at all times. We have reviewed our processes and contingency plans and provided additional equipment as a precaution, such as gloves for personnel and masks, as well as additional disinfectants for our aircraft.

In addition, we have extended cleaning after each flight and at our check-in counter we have set up extra handshakes. We remind all our guests to keep a good distance when traveling at the airport and follow the authorities' recommendations.

We recommend all passengers to maintain good hand hygiene and preferably travel with hand sanitizer. You can carry up to 100 ml of hand sanitizer in your hand luggage. 

If you feel unwell or ill while travelling, please contact our cabin crew or station staff if it is in transit - they are trained to take care of you.

Entertainment onborad

To minimize the risk of infection spread. All newspapers onboard Air Greenlands flights have been removed. For digital newspapers, become a member of Air Greenlands Club Timmisa for free her

Serving food onboard

A box of rye bread snacks, cake, butter, bun, cutlery set and cold side dish as well as half a liter of water is served in economy class, on board the Atlantic flight.

At Premium class, cold dish with salmon, cheese, warm buns and a little for the sweet tooth as well as a selection of sodas and water is served.

No serving on domestic flights

Following the recommendation of the national doctor in Greenland, we have stopped all serving on our domestic flights indefinitely to reduce the risk of spreading Covid-19. You are of course welcome to bring your own food and drink on your trip.

No Cash payment accepted at stations

To minimize the risk of spreading Covid-19, our stations at the airports will no longer accept payment with cash. This means that you can no longer pay your overweight luggage that exceeds 20 kg, cargo or buy merchandise at the stations in Greenland and Denmark with cash. We continue to accept credit cards and contactless mobile payments, such as Apple Pay.

You must contact the cabin crew or station staff who will inform you what to do.

You can read what the symptoms of Corona infection are on the website of the Medical Examiner's Office. For health issues, please contact Naalakkersuisut's corona-hotline at +299 801100.

We ask our passengers to be aware of seat allocation on all our domestic routes with Dash-8.

The passenger's seat number will appear on the boarding pass. If you are unsure which seat you have been assigned, feel free to ask the cabin crew.

The seat allocation ensures that families and other groups can sit together on our domestic routes. At the same time, it will streamline the work rhythm of Air Greenland's staff and thus reduce the waiting time for our passengers.

The initiative has been in process since the turn of the year, but has been established per year. March 12, 2020, following the recommendation of the Greenlandic Authorities.

In general, Air Greenland follows the recommendations and restrictions issued by the Greenland authorities. The Greenland authorities are: The Police in Greenland and the National Medical Bureau.

Read the executive order from the Government of Greenland regarding the travelrestrictions for travel to and in Greenland here (only in danish).