Covid-19

 

Special rules regarding travel

Below you can read which rules and recommendations you should follow when traveling to/from/in Greenland. Be aware that these can change from day to day.

We ask everyone to stay informed on the Greenland Medical Office's website corona.nun.gl

If you are affected by the travel-restrictions or have questions regarding your flight, please fill in the form below.

The Icelandic authorities consider Greenland to be a safe area, therefore travel restrictions issued by the Icelandic authorities do not apply to travelers from Greenland to Iceland. If you however have stayed in Greenland for less than 14 days, other rules apply. Click on this link and read travel restrictions issued by the Icelandic authorities.

The new travel restrictions issued by the authorities apply up to and including october 31st 2021.   

Travelers from 2 years of age, with a residence in Greenland, must upon entry to Greenland, present documentation of residence in Greenland, a negative Covid-19 PCR test that is a maximum of 72 hours old, and a receipt of a completed SUMUT form. (See the last paragraph to read in which countries it is accepted to be tested for COVID-19, before entering Greenland).

Are you travelling with the intent to settle in Greenland? Or are you going on a long-term work-related stay? We then refer to the current announcement (only in danish) from the authorities for requirements for documentation. Contact the Corona Secretariat at corona@nanoq.gl or tel: +299 80 11 00 for questions.

Travelers from 18 years of age, with no residence in Greenland, must upon entry to Greenland, be fully vaccinated against Covid-19 and present documentation for this, as well as a negative Covid-19 PCR test, which is a maximum of 72 hours old, and a receipt for a completed SUMUT form. (See the last paragraph to read in which countries it is accepted to be tested for COVID-19, before entering Greenland).

Please note that when entering Greenland, vaccination against Covid-19 must be a vaccine approved by the European Medicines Agency (EMA). Click on this link to see which vaccines have been approved.

Notice that:

1) Vaccine from Moderna is referred to as Spikevax

2) Vaccine from Pfizer is referred to as Comirnaty

3) Vaccine from Johnson & Johnson is referred to as Janssen

4) Vaccine from AstraZeneca is referred to as Vaxzevria

Travelers who are between 2 and 17 years old and do not have a residence in Greenland, must upon entry to Greenland, present documentation for a negative Covid-19 PCR test, which is a maximum of 72 hours old, and a receipt on the completed SUMUT form. (See the last paragraph to read in which countries it is accepted to be tested for COVID-19, before entering Greenland).

Purchase of ticket
Travelers to destinations where re-testing is required must stay in a city with a health center before continuing travel. Therefore, it is now no longer possible to buy a continuous ticket on airgreenland.gl between Copenhagen and the destinations in Greenland where re-testing is required.

If you want to buy a ticket from Copenhagen to a destination in Greenland where re-testing is required, you must buy two separate tickets. Remember that you must be able to present a new negative Covid-19 test before your further journey.

Travelers from countries outside 'Rigsfællesskabet'
Travelers from countries outside 'Rigsfællesskabet' must book an appointment for a test in one of the Nordic countries (Denmark, Norway, Sweden, Finland, the Faroe Island and Iceland) and obtain a negative test result from a PCR test that is maximum 72 hours old. The test result must be written in Greenlandic, Danish or English. 

Read more at corona.nun.gl

From 30 September 2020, all travelers are required to wear their own mask or visor which covers both nose and mouth throughout the journey. Children under 12 are exempt

The mouthpiece can be removed when eating. It is recommended to put on a new unused mouthpiece after the meal.

Travelers from Copenhagen to Kangerlussuaq will check-in at Air Greenland's check-in desk. It will temporarily not be possible to check-in online or at the airport self-service kiosks.

When checking in at Copenhagen Airport, be aware of the authorities' requirements when traveling to Greenland. Read more at the National Medical Board's website corona.nun.gl

Read more about Copenhagen Airport's guidelines for passengers at www.cph.dk

In order for us to get you through check-in in Copenhagen as soon as possible, please have the following documents ready at check-in:

  • Legitimation
  • Receipt for filled out SUMUT form
  • Receipt for a negative Covid-19 PCR-test that is max. 72 hours old

You can buy tickets to Denmark as usual at airgreenland.com.

We want to ask our customers to be aware that the situation with Covid-19 may change from day to day. If the authorities extend the ban on flights across the Atlantic and thus affect the customer's travel date, the customer will be refunded all his money.

You can follow this website, which will always be updated as the authorities announce it, or follow the announcements on the website of the National Medical Board website corona.nun.gl.

Hygiene and comfort

First and foremost, always follow the instructions of the Police in Greenland and the Greenlandic National Board of Health and keep yourself informed. You can do that from the National Board of Health’s recommendations and information about Covid-19.

Due to the Covid-19 virus, Air Greenland is taking a variety of measures. We are following every development closely, and the safety and well-being of our passengers is our main concern. We are in close contact with the National Board of Health and follow their instructions at all times. We have reviewed our processes and contingency plans and provided additional equipment as a precaution, such as gloves for personnel and masks, as well as additional disinfectants for our aircraft.

In addition, we have extended cleaning after each flight and at our check-in counter we have set up extra handshakes. We remind all our guests to keep a good distance when traveling at the airport and follow the authorities' recommendations.

We recommend all passengers to maintain good hand hygiene and preferably travel with hand sanitizer. You can carry up to 100 ml of hand sanitizer in your hand luggage. 

If you feel unwell or ill while travelling, please contact our cabin crew or station staff if it is in transit - they are trained to take care of you.

Entertainment onborad:

To minimize the risk of infection spread. All newspapers onboard Air Greenlands flights have been removed. For digital newspapers, become a member of Air Greenlands Club Timmisa for free her

Serving food onboard:

A box of rye bread snacks, cake, butter, bun, cutlery set and cold side dish as well as half a liter of water is served in economy class, on board the Atlantic flight.

At Premium class, cold dish with salmon, cheese, warm buns and a little for the sweet tooth as well as a selection of sodas and water is served.

No Cash payment accepted at stations

To minimize the risk of spreading Covid-19, our stations at the airports will no longer accept payment with cash from 18 October 2021. This means that you can no longer pay your overweight luggage that exceeds 20 kg, cargo or buy merchandise at the stations in Greenland and Denmark with cash. We continue to accept credit cards and contactless mobile payments, such as Apple Pay.

You must contact the cabin crew or station staff who will inform you what to do.

You can read what the symptoms of Corona infection are on the website of the Medical Examiner's Office. For health issues, please contact Naalakkersuisut's corona-hotline at +299 801100.

We ask our passengers to be aware of seat allocation on all our domestic routes with Dash-8.

The passenger's seat number will appear on the boarding pass. If you are unsure which seat you have been assigned, feel free to ask the cabin crew.

The seat allocation ensures that families and other groups can sit together on our domestic routes. At the same time, it will streamline the work rhythm of Air Greenland's staff and thus reduce the waiting time for our passengers.

The initiative has been in process since the turn of the year, but has been established per year. March 12, 2020, following the recommendation of the Greenlandic Authorities.

In general, Air Greenland follows the recommendations and restrictions issued by the Greenland authorities. The Greenland authorities are: The Police in Greenland and the National Medical Bureau.

For the Atlantic airplane, the Danish authorities' orders and restrictions apply, therefore, for example, the mask command applies on board the Atlantic airplane.