The total price of an Air Greenland flight includes various taxes and surcharges. Some of these are determined by the airline, other taxes are subject to legislation and regulations. On some legs of a journey the taxes are higher than the actual cost of the flight.
Fees, surcharges and taxes as of 25 April 2012
The total price of an Air Greenland flight includes various taxes and surcharges. Some of these are determined by the airline, other taxes are subject to legislation and regulations, on which we have to impact or revenue.
When you book a ticket from Air Greenland, we always give you the total price, including all fees and taxes.
A service fee per person per ticket will be charged for bookings made through the Call Center.
The servicefee is as follows:
- For flights within/between cities in Greenland: DKK 150 pr. person
- For flights between other countries and Greenland: DKK 250 pr. person
- We don't change any fees for infants below the age of 2.
If you book your ticket on our website, we don't charge a service fee.
Change or cancel?
Flexible tickets can be changed or cancelled up to 2 hours prioir to departure. Restrictive tickets are not to be changed or refunded, and if you cancel the ticket, only the airport fees will be refunded.
The fee for cancellation of your flight is DKK 100 per person per ticket. Ad hoc fee is DKK 500 pr person. Flights to settlements can be cancelled free of charge
Refund of airport taxes
On tickets that are either cancelled or unused the airport taxes can be refunded. Please contact your travel agent, or if your ticket was purchased via Air Greenland´s Call Centre or website, write an e-mail to firstname.lastname@example.org. When contacting us please refer to your booking number. A fee of 100 DKK will be charged.
For travellers to/from Copenhagen Airport the fee for assistance, personal help and service is DKK 6 and is included in your ticket. This amount is determined by the EU.
The service can be limited on certain departures, depending on the number of travellers, who requires assistance.
Air Greenland can, based on individual needs, give a dispensation on the demand of a personal assistant.
Credit card charges
- Diners Club, 1.25 %
- EuroCard, MasterCard, 1.99 %
- Visa Electron, 1.45 %
- Dankort with VISA, 0.10 %, minimum DKK 1.40
NB The above charges are determined by the credit card company in question and are a fixed percentage of the total cost of the journey. Credit card companies can alter their rates at short notice. We do our best to ensure that the rates published on our website are kept up-to-date at all times.
The airport taxes are determined by Mittarfeqarfiit, Greenland Airports, under the Government of Greenland. The tax is a subsidy for the operation of airports and heliports. On a return flight between Greenland and Copenhagen, for example, the external expenses on which Air Greenland has no influence amount to approx. DKK 800.
Period 1: From 1 October until 30 April
Period 2: From 1 May until 30 September
|Price pr. person||Period 1||Period 2|
|Kangerlussuaq-Copenhagen||DKK 371,-||DKK 402,-|
|Nuuk-Kangerlussuaq||DKK 169,-||DKK 246,-|
|Qaqortoq-Narsarsuaq||DKK 150,-||DKK 150,-|
Security surcharge is a tax determined by Mittarfeqarfiit, Greenland Airports, under the Government of Greenland. The tax is charged in all airports. The tax is set to DKK 30 on flights within Greenland. The tax is set to DKK 180 on flights out of Greenland (to Denmark/ Canada/ Iceland).
A refund fee will be charged for cancellation made through our online booking system per May 28th 2018.
New fee in our Customer Service
Refund of a flexible ticket
100 DKK per person
150 DKK per person
Refund of a restricted ticket (airport taxes)
100 DKK per person
150 DKK per person