Ticket types

Covid-19: Read about special terms and conditions for rebooking restrictive tickets here

Air Greenland offers two different classes, Economy and Business, and two different ticket types, Restrictive and Flexible. Which class and type you should choose, depends on your needs and travel behavior.

 "Takuss Best price Restrictive" is a separate ticket type and can only be booked on selected departures. Same rules applies as Economy restrictive, except that all legs must be flown i.e. no-show is not permitted. If you miss a departure, the remainder of the trip will be cancelled. 

Restrictive or Flexible?

We recommend a flexible ticket, if you prefer a flexible departure date, that can be changed or refunded prior to 2 hours before departure if you plans change. If you have a fixed travel date and don't expect any changes, a restrictive ticket would be the right choice for you. You can not change the names of the passengers.

Restrictive:

Economy Restrictive can be upgraded to Business Restrictive and can't be refunded. If you cancel the ticket, only the airport fees will be refunded. A restrictive ticket is the cheapest alternative.

You can upgrade your ticket via our online self-service ’My Ticket’. If you request your upgrade via Customer Service an additional fee of 300 DKK applies. 

You can upgrade your ticket online free of charge up to 2 hours before departure. Depending on seats and extra catering, it is also possible to upgrade to Business Restrictive at the airport check-in desk for DKK 3500.

Takuss Best Price Restrictive can't be upgraded to Business.

Flexible:
Prior to two hours before departure you can change the departure date/-time, or refund the entire amount, if you cancel the ticket. You can either log on to our website and do the changes yourself, or you can contact us or your local travel agency. You will be charged a refund fee on the amount of DKK100. Read more under "Change your ticket"» 

Economy or Business?

On our flights between Denmark and Greenland, the plane is divided in two sections, Economy and Business. Economy is the cheapest alternative, and our well-known service is always included. But if you prefer a little more comfort and advantages, you can upgrade to Business.

Economy:
With Economy you'll get:

• Free meals and drinks onboard
• 20 kg of checked-in baggage and 1 piece of cabin luggage
• Children between the age of 2-12 gets a 50% discount, and infants under the age of 2 (without their own seat) will get 90% discount

Business:
With Business you'll get::

• Free meals and drinks onboard
• Great comfort in wider seats with good legroom in the front of the plane
• 30 kg of checked-in baggage and 2 pieces of cabin baggage
• Access to lounge in Copenhagen Airport
• Daily newspapers onboard
• No children discount

NB! It's not possible to book infants on Business. If you want to travel with an infant on Business, you have to book a child ticket. You won't automatically get a seat for the infant, even though you book a child ticket - if you want a seat, please contact Air Greenland's Callcenter on websupport@airgreenland.gl or by phone +299 701212. Please note that there's no children discount on Business.

Travelling to or from a settlement in Greenland?

If you wish to travel to or from a settlement, you can book a connection by helicopter at least 2 hours prior to your planned departure. The rules are the same for economy, flexible. Infants under the age of 2 can travel free of charge on all routes to and from the settlements.

Are you +65 or do you receive a disability pension?

Air Greenland is offering a discount up to 33% of the price for seniors and persons receiving a disability pension - on restricted tickets. The discount is depending on which season and route you choose during your travel.

A discount for travelling domestic Greenland is valid all year round, while the discount travelling to- or from Greenland is valid during high season.

A discount for travelling to- or from Greenland is valid this period:

07. January 2019 – 10. April 2019
24. April 2019 – 14. June 2019
19. August 2019 – 13. December 2019
06. January 2020 – 31. March 2020
20. April 2020 – 14. June 2020
17. August 2020 – 14. December 2020

If you wish to book your ticket: Choose Senior (+65) in the booking. If you are travelling with other adults or children, the search for a senior ticket must take place separately and can not be booked along with other tickets. NB: Remember to bring proof of status if you receive a disability pension. 

Please be aware that the senior ticket isn't always the cheapest alternative, due to the fact that we may have campaigns with even better offerings. Senior tickets are available in a limited number, and the price defaults to normal fare if sold out.