Changes to flights between Copenhagen and Nuuk
Updated Thursday 12 November at 12:00 PM
Due to a technical fault with the aircraft scheduled to operate between Copenhagen and Nuuk on Thursday 12 and Friday 13 November, Air Greenland has chartered a smaller Airbus A320 aircraft from DAT.
The A320 has fewer seats, which unfortunately means changes for a few passengers.
Friday 13 November
Due to the reduced capacity, passengers originally booked on GL779 and GL780 will be accommodated on two departures. Affected passengers will be notified directly of the departure they have been rebooked onto.
Passengers originally booked to travel on Thursday 12 November
Passengers who were due to travel on GL781 and GL782 on Thursday will, where possible, be rebooked onto one of the departures on Friday 13 November. Unfortunately, the remaining passengers will have to wait until Saturday 14 November, when we expect EuroAtlantic to resume operations on the route.
Cargo
Cargo scheduled for transport on Thursday and Friday is expected to be transported on Saturday 14 November, when EuroAtlantic is expected to resume operations on the route.
Affected passengers will be notified of their new itinerary.
Unfortunately, it is not possible to change the new itinerary. The only exception is if you have a documented urgent need to reach your destination. In this case, please speak to Air Greenland staff at the airport or contact the Call Centre. You can also contact us using this form: https://kundeservice.airgreenland.gl/hc/en-us/requests/new
We apologise for the inconvenience caused by these changes and thank you for your understanding.
Tuukkaq undergoing annual maintenance
Operational information update
From 2 November, an A330-300 aircraft from the Portuguese airline Euroatlantic is taking over Tuukkaq’s transatlantic flights while Tuukkaq undergoes its annual maintenance. Tuukkaq is expected to return to the Copenhagen–Nuuk route on 19 November.
For bookings made on this route from 2 November onwards, the booking information incorrectly states that no meals are served on board. The error has been reported. Meals are served on board, and an in-flight entertainment system is also available.
Information to passengers departing early mornings in Nuuk
To help make your journey from Nuuk Airport as smooth as possible, we recommend that you arrive for check-in no earlier than 2 hours before departure.
In the morning hours, there may be waiting time at check-in, as Greenland Airports is, for operational reasons, only able to accept baggage later than usual.
Please use the self-check-in kiosk and attach baggage tags to your bags. Please also have your passport or other valid identification ready.
Queues may form at security, so passengers on the earliest departures are kindly asked to go to security first when it opens.
Thank you for your help, and we wish you a pleasant journey.