In Greenland: Check-in must be completed at least 1 hour prior to departure. In Denmark: We recommend that you’re ready for check-in 2 hours before departure, as check-in closes 1 hour prior to take-off.
NB In Nuuk you can check in your luggage the day before your departure, Monday to Friday 16.00 until 18.00, in which case you must be at the airport half an hour prior to departure the following day.
Web Check-In & Mobile Check-In
When travelling from/within Greenland and from Denmark to Greenland you are able to print your own boarding pass using our Web Check-In, or get a digital boarding pass right on your smartphone by using our Mobile Check-in.
Go to Mobile check-in » (using your smartphone)
For Web Check-In as well as Mobile Check-in, you will be prompted for your last name and booking number or e-ticket number, and you must be able to show valid ID on request.
For both Web- and Mobile Check-in you’ll be prompted for your surname and booking or e-ticket number, and you must be able to show valid ID when boarding. It is possible to select or change seating.
- Web- and Mobile Check-in is possible from 22 hours before your scheduled flight time up until 1 hour before departure.
- If you bring carry-on luggage only, the arrival time must be no later than 30 minutes prior to departure. However, you still need to check-in no later than 1 hour prior to departure.
- If you have any luggage to check-in, this must be done no later than 1 hour prior to departure. If you travel from Copenhagen, you can save time by going directly to the bag drop.
At the counter
Have your booking number, GL-number – the flight number which appears on your itinerary – and valid identification ready when you check in.
Visa – foreign nationals
If you wish to travel to Greenland, you should inquire whether you will need a visa. In the affirmative, make sure to file an application in due time. There are different rules for residents of Schengen-countries, and when traveling via Copenhagen you may need a visa for Denmark as well.
Please check the applicable rules
- Naalakkersuisut – Government of Greenland: Coming to Greenland »
- Ministry of Foreign Affairs of Denmark »
- Danish Immigration Services – Greenland »
Resident in Greenland
If you're resident in Greenland, you can use your
- Driver's licence
- Civil registration number certificate (CPR number)
- Birth certificate
- Certificate of residence
- Seamans Discharge book
as identification. An ID card authorised by the European Schengen Information System can also be used. You can print your certificate of residence via the following link: Print your own certificate of residence.
Valid forms of identification for children are
- Birth certificate or
- Certificate of residence.
REMEMBER: Today children must have their own passport from birth.
Resident in Denmark
Valid forms of identification are
- Driver's licence
- Medical card or
An ID card authorised by the European Schengen Information System can also be used.
Important to be in good time
Always arrive in plenty of time – and allow yourself even more time during the holiday season! If check-in hasn’t been completed 1 hour prior to the scheduled departure time, you may be refused entry at the desk, as a result of which your flight ticket will no longer be valid and can’t be changed to another departure. Your ticket can’t be refunded, although any taxes will be reimbursed.
For your own safety
The reason why check-in must be completed at least one hour prior to departure is that Air Greenland’s personnel need time to scan all baggage for security reasons and to sort the baggage according to destination and then transfer the baggage out to the aircraft. The weight of baggage also determines how heavily the aircraft is fuelled.